Family Service Advisor

Our Lady of Hope Cemetery18303 Allen Rd.Brownstown Township, MI 48193
Apply To:
Bob Hojnacki,   Director of Cemeteries 
A Ministry Serving the the Archdiocese of Detroit

Position Description

Family Service Advisor - Sales 
Catholic Funeral and Cemetery Services of the Archdiocese of Detroit - Brownstown, MI 
Full-time, Commission
Our Lady of Hope Cemetery, Brownstown, MI
Catholic Funeral & Cemetery Services a Ministry of the Archdiocese of Detroit
Looking for a career that is both financially and spiritually rewarding?
Catholic Funeral and Cemetery Services (CFCS) is seeking sales professionals with integrity that will be responsible for driving sales and developing long-lasting relationships with our families. The Family Service Advisor position involves making cemetery arrangements and advising families on advanced planning for cemetery needs. We are looking for a sales consultant with a proven track record of prospecting and closing new customers. Candidates should be comfortable making presentations and guiding families to an informed decision on important end-of-life decisions. Excellent compensation for motivated individuals; including: Salary plus commissions and performance incentives; medical, dental, and retirement benefits; paid vacation, sick, and personal days.
CFCS is looking for career-minded, self-motivated individuals who can meet or exceed sales targets. The following are requirements:
  • Minimum of two years sales experience with the following attributes or record:
  • Excellent communication skills (Both over the phone and in person)
  • Successful sales lead generation and documentation
  • Team player, professional, strong business and work ethics
  • Good organizational skills that lend themselves to generating sales
  • Background in appointment setting, networking, prospect calling and getting referrals
  • Ability to work and make decisions under pressure
  • Exceptional time management skills
  • Familiarity with Catholic Mass/Funeral a plus
  • Daily Objectives
  • Sales of properties and services to both at-need and pre-need families
  • Process at-need burial calls
  • Asking for referrals
  • Utilize CRM (Salesforce) to organize day and follow up with families
  • Generate leads and assist in business development
  • Update and maintain database of burial rite owners and occupants
  • Goal of setting 2 appointments per day
Company Description
Catholic Funeral & Cemetery Services (CFCS) is a non-profit organization founded in faith and dedicated to providing education, support and resources during life’s most difficult moments. We exert every effort to enable individuals to achieve their final wishes, and empower families to make thoroughly informed decisions.
We are devoted to earning your trust as your reliable resource for today and tomorrow—at all times guided by unique spiritual beliefs, cultural traditions and financial preferences.


Job Type: Full-time
Required experience:
  • prospect calling: 2 years
  • networking: 2 years
  • appointment setting: 2 years
  • sales: 2 years
  • CRM: 2 years
  • successful sales lead generation and documentation: 2 years
  • seeking referrals: 2 years
The Archdiocese of Detroit is an equal opportunity employer that does not illegally discriminate on the basis of race, color, religion, national origin, sex, age, disability, height, weight, genetic information, marital or other legally protected status. Job ID:104291